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Bambook Help Center

How can we help you today?

Step-by-step guides, tutorial videos and answers to common questions - everything you need to put Noa, Tal and Ido to work for your business.

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Connecting a Telegram botBrand identityImporting leads from a CSV fileCreating a social content planConnecting WhatsApp Business (Meta Cloud API)

By topic

Every Bambook module with its own guides

Getting started

Sign up, onboarding, your first product and the first steps with the AI team.

3 guides · 2 videos

Brand identity

The interview with Noa, brand kit, logo and colors, your brand influencer.

3 guides · 2 videos

Organic content

The content calendar, weekly or monthly plans, approval, scheduling and publishing.

2 guides

Paid campaigns

Building a Meta campaign, concepts, creative, budget and approvals.

1 guide

Leads & sales

Importing leads, the pipeline, call scripts, tasks and WhatsApp.

1 guide

Finance

Pricing and profitability, expenses, goals and forecasts with Ido.

1 guide

Connections & integrations

Telegram, TikTok, WhatsApp Business, Google Sheets and what is coming.

5 guides

Account & billing

Users and permissions, AI credits, plans, language and account settings.

2 guides

Tutorial videos

Your first steps in Bambook, in short videos

All videos →
Step 11:00

Sign up and log in

Create an account, confirm your email and log in for the first time.

Getting started
Step 21:01

Onboarding: meet your business

Seven short questions with Tal that shape all of your marketing.

Getting started
Step 31:01

Brand identity: the interview with Noa

Two ways to fill in your brand identity - a ready prompt or a live chat interview.

Brand identity
Step 41:00

Your brand influencer

A consistent face for your brand - created by Bambook or from your own photo.

Brand identity

Popular guides

Connecting a Telegram bot - daily summary and content approvals from your phoneConnections & integrations→Brand identity - the interview with NoaBrand identity→Importing leads from a CSV fileLeads & sales→Creating a social content plan - from an empty calendar to a full weekOrganic content→Connecting WhatsApp Business (Meta Cloud API)Connections & integrations→Sign up and log in to Bambook for the first timeGetting started→Onboarding - a short introduction to your businessGetting started→

FAQ

All questions →
Does Bambook publish posts and send messages automatically?

Nothing goes out without your approval. Noa prepares the content and it waits in the content calendar for approval and scheduling. Direct publishing from the system is currently available for a connected TikTok account; for other platforms you copy the caption, download the graphic and upload manually. WhatsApp messages to leads are sent only when you click send.

Do I need technical knowledge to use Bambook?

No. Onboarding is a short conversation with Tal, brand identity is built in an interview with Noa, and every action is explained on screen. TikTok and WhatsApp connect through the platform's official login; only the Telegram bot takes a few manual steps, and the guide walks you through them.

How long does it take to set up my business?

About 10 minutes: sign-up and email confirmation, seven onboarding questions with Tal, and the brand identity interview with Noa. Then add at least one product and Noa can start creating content.

Who are Noa, Tal and Ido?

Bambook's three AI characters: Noa runs marketing (content, brand, campaigns), Tal runs sales (leads, scripts, follow-up) and Ido runs finance (pricing, profitability, forecasts). Each works in its own department in the side menu.

What are AI credits and what happens when they run out?

Every business has a shared monthly credit quota that resets on the 1st of each month. Images, videos, marketing research and campaign builds consume credits; text, chat, scripts and planning are free. When the quota runs out, credit-consuming actions are blocked until the reset while text actions keep working. Your balance is shown in Settings under "AI credits".

Did not find an answer?

The Bambook support team replies within one business day. Tell us what you tried to do, on which screen, and attach a screenshot if you have one.

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